FAQs

Do I need an account to order?

No, guest checkout is available. Registration offers faster checkout, order tracking, and updates on promotions.

Payment Methods

Accepted: PayPal. COD available in select regions.

Order Security

Credit card details are encrypted via SSL and not stored on our servers.

Currency

Transactions are in euros. Non-EUR cards use your bank’s exchange rate.

Address Format

Use English characters and punctuation. Replace non-English characters with similar ones.

Address Changes

Addresses cannot be modified once an order is processed.

Delivery Time & Tracking

Varies by shipping method. Tracking details are emailed. Customs delays are beyond our control.

Missing Items

Contact us immediately if items are missing.

Contact & Feedback

For questions about terms, email: cteacerspringmountain@gmail.com

Contact Form Demo